zcal
zcal homeEmail [email protected]
  • Introduction
  • Getting Started
  • Invites
    • Design theme
    • Story image
    • Buffer times
    • Displayed timezone
    • Personalized (one-time use) links
    • Add video conferencing link
    • Custom questions
      • File upload (attachment) custom question
    • Email Reminders
    • Remove zcal branding
    • Redirect on booking
    • Custom write calendar
    • SMS Reminders
    • Follow-up Emails
    • Pre-populate invite fields
    • Multiple location options
  • PROFILE
    • Intro
    • Profile photo
    • Profile Page
    • Customize invite order and visibility
  • Teams
    • Invite team members
    • Team member roles
    • Collective Invites
    • Round Robin
  • Availability
    • Availability troubleshooter
    • Set custom rolling date range
    • Edit custom hours for an invite
    • Setting account saved availability
    • Set invite date range to specific dates
    • Update timezone for multiple invites
    • Update Date Range
    • Block out of office (OOO) days
  • Calendar integration
    • Sync multiple calendars in zcal
    • Custom Write Calendar
    • Connecting Apple Calendar
  • Share your link
    • Embed
    • Copy times to email
  • Polls
    • Meeting polls tutorial
  • Integrations
    • Zoom
    • Webhooks
      • Webhook Payload
    • Zapier
    • Stripe
      • Coupons
      • Packages
    • Google Analytics
    • Meta Pixel
  • Pricing
    • Free Forever plan
    • Pro plan
    • Payments and Billing
  • FAQ
    • General
    • Availability
    • Pricing
    • Polite ways to share a link 🙂
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On this page
  • Adding the Stripe integration
  • Turning on Stripe payments for your invite link
  • Refunding payments
  • Removing the Stripe Integration
  • Access and withdraw balances
  • Sending Receipts and Invoices to customers
  • Fees
  1. Integrations

Stripe

Connect zcal with Stripe to easily accept payments from invitees before they book time with you.

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Last updated 7 months ago

Adding the Stripe integration

  1. Go to Account Settings in zcal.

  2. Click on integrations then click on “Connect” next to Stripe.

  3. You will be redirected to Stripe to fill out details to connect your account to Stripe.

Turning on Stripe payments for your invite link

  1. Edit your invite.

  2. Click Next twice.

  3. Under "Scheduling Options" find the "Accept payments" settings.

  4. Turn on the setting switch.

  5. Enter the amount and currency you wish to collect for every booking.

Refunding payments

When an event is cancelled, zcal does not automatically issue a payment refund.

  1. Find the payment you would like to refund and click on it.

  2. There is a “refund” button in the top right corner - once you click that Stripe will start the process of issuing a refund.

Removing the Stripe Integration

  1. Go to Account Settings in zcal.

  2. Click on integrations and press the Eject button to the right of the Stripe integration.

Note: If you disconnect Stripe, any current invites with payments enabled will no longer work. You can reenable them by editing the invite settings and disabling the payments setting.

Access and withdraw balances

Sending Receipts and Invoices to customers

If your users request receipts or invoices for booking fees they paid to you, you can easily send one through the Stripe Dashboard. To send a receipt:

  1. Find the transaction you want to send a receipt for.

  2. Scroll down to find the “Send Receipt” button next to the “Receipt History” view.

Fees

Currently, there are two fees for Stripe payments through zcal:

  • zcal commission - On the free plan, zcal has a 3% commissions on Stripe payments. Upgrading to to zcal Pro removes this fee. This goes towards continued development and costs associated with building and maintaining zcal. You might see this as the “application fee” in your Stripe dashboard.

If you wish to issue a refund you can do so through the

Navigate to the Stripe Dashboard and log into the account you have connected to zcal:

All transaction and balance information can be accessed by logging into your Stripe dashboard with the same account you connected to zcal:

Go to the “Payments” section in the Stripe Dashboard:

If you would like to enable receipts to automatically be sent to all bookings, you can do so in the Stripe “Customer Email Settings”:

Stripe transaction fee - This is the fee Stripe takes for all transactions that go through its platform. Currently, it is at 2.9% + $0.30 per successful card charge. There is more information on the .

Stripe dashboard
https://dashboard.stripe.com/payments
https://dashboard.stripe.com/
https://dashboard.stripe.com/payments
https://dashboard.stripe.com/settings/emails
Stripe website