SMS Reminders
SMS reminders help ensure your attendees never miss a scheduled meeting. This guide explains how to use SMS reminders and manage your SMS credits.
Setting Up SMS Reminders
You can configure SMS reminders while creating or editing your scheduling link. Turning this setting on will automatically add a required phone number question to your invite link.
1) Create a new invite or edit an existing invite.
2) Navigate to the last step of the wizard
3) Enable the SMS reminder switch
4) Set the amount of time before your event when the SMS reminder should be sent.
SMS Credits and Limits
Monthly Credit Allowance
Each account receives SMS credits per month (750 on the Pro plan, 1500 on the Business plan)
Credits reset automatically on the 1st day of each month
You'll receive an email notification if you exceed your monthly credit limit
Credit Usage by Country
SMS credit costs vary by country and are divided into three tiers:
Tier 1 (10 credits per SMS)
United States (US)
Canada (CA)
Tier 2 (19 credits per SMS)
United Kingdom (GB)
Brazil (BR)
Mexico (MX)
Australia (AU)
South Africa (ZA)
Colombia (CO)
Thailand (TH)
China (CN)
Tier 3 (38 credits per SMS)
France (FR)
India (IN)
Netherlands (NL)
Ireland (IE)
Germany (DE)
Spain (ES)
Italy (IT)
Finland (FI)
Sweden (SE)
Singapore (SG)
Belgium (BE)
Austria (AT)
Poland (PL)
Greece (GR)
United Arab Emirates (AE)
Argentina (AR)
Japan (JP)
Chile (CL)
Saudi Arabia (SA)
Estonia (EE)
Portugal (PT)
South Korea (KR)
Taiwan (TW)
Turkey (TR)
Luxembourg (LU)
Venezuela (VE)
Romania (RO)
Hungary (HU)
Peru (PE)
Lithuania (LT)
New Zealand (NZ)
Denmark (DK)
Hong Kong (HK)
Norway (NO)
Costa Rica (CR)
Message Length and Credit Calculation
SMS messages are charged in 160-character chunks. If your message exceeds 160 characters, it will use additional credits accordingly:
1-160 characters = 1 SMS worth of credits
161-320 characters = 2 SMS worth of credits
And so on...
For example:
A 150-character message to the US = 10 credits
A 200-character message to France = 76 credits (2 × 38 credits)
It is advised to keep your reminder messages concise to avoid using multiple SMS chunks
Best Practices
Write clear, concise reminder messages
Include essential information only (date, time, and meeting link)
Set reminders at appropriate intervals (e.g., 24 hours before the meeting)
FAQ
Q: What happens if I run out of SMS credits? A: You'll receive an email notification when you're running low on credits. Once depleted, no new SMS reminders will be sent until your credits reset on the 1st of the next month.
Q: Do unused credits roll over to the next month? A: No, unused SMS credits do not roll over. Your balance resets at the beginning of each month.
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