Payments and Billing

How do I access my invoices?

To access your invoices, please follow these steps:

1. Go to zcal.co/account.

2. Select “Manage Billing”.

3. All invoices should be available in your Stripe portal under "Invoice History"

How do I change my billing information?

To update your payment information, please follow these steps:

1. Go to zcal.co/account.

2. Select “Manage Billing”.

3. You can adjust all billing details and payment methods in the Stripe portal.

How does adding users to my team affect billing?

Adding a new user to your team will result in the following billing adjustments:

• You will be charged the prorated amount for that seat for the remainder of the billing cycle.

  • For instance, if you are halfway through the billing cycle and add a seat, you will be charged half of the cost of a seat to account for the remainder of the billing cycle.

• You will be charged the full amount for that seat as soon as the next billing cycle starts

How do I cancel my subscription?

To cancel your subscription, please follow these steps:

1. Go to zcal.co/account.
2. Select “Manage Billing”.

3. Press "Cancel Plan"

You will still have access to zcal Pro for the remainder of the billing cycle.